Cancellation & refund Policy

These terms apply for Walkaboutlove Trek on the Israel National Trail.

By making a reservation for a tour, all persons or organizations agree to the following criteria:

Participant cancellation policy:

 

Full cancellation

1) Within 14 days from the moment the ticket is bought and 7 days until the beginning of the trek, cancellation fees would be 5% from the ticket cost or 100 NIS, the lowest between.

2) After 14 days from the moment the ticket is bought and if there are more than 45 days until the beginning of the trek, cancellation fees would be 5% from the ticket cost or 100 NIS, the lowest between.

3) After 14 days from the moment the ticket is bought and if there are 30-45 days left until the beginning of the trek, cancellation fees would be 25% from the ticket cost.

4) After 14 days from the moment the ticket is bought and if there are less than 30 days until the beginning of the trek, cancellation fees would be 50% from the ticket cost.

Partial cancellation by the participant or cutting off during the journey

5) Shortcutting the trek until the beginning of the hike, not because of medical reasons will provide the participant with full refund for the days that have been cancelled.

6) Shortcutting the trek after the beginning of the hike, not because of medical reasons will provide the participant 50% refund for the days that have been cancelled not calculating any discount provided.

Cancellation by the participant due to a medical reason

7) Cancellation of the tickets due to medical reasons before or during the trek will provide the participant with a full refund.

Converting refund for a participation voucher in the future treks

8) In any case of cancellation, you can convert the refund to a voucher and participate the future treks without any fees, including the option to split the days into several dates.

Cancellation or changes by the organizers

9) In any case of cancelling the trek or changing dates by the organizers. The participant will get a full refund for the days that he couldn’t participate because of the change.

10) Participant will not get any additional refund or compensation for changes in the schedule of the trek more than the refund that been given for the unused days.

Cancellation of the trip as a result of a force majeure and / or a covid19 epidemic
The participation will be kept for the rparticipate for the next hikes.

Methods of refund:

11) The money refund will be carried within 21 working days via the credit card that has made the payment or bank transfer.

Nonprofit organization

WALKABOUTLOVE
I.D. Number 580487338
Address: Odem 36, Golan, 1247300
+972 54-545-4013

[email protected]

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